If you see the message "Oh no! There was a problem assigning this livery to your team. Please try again later." when trying to assign a custom livery to a lineup, this article covers the most common causes and fixes.
Check These First
1. Subscription Required to Race the Livery
You can create and upload a livery without a subscription, but you need a RaceControl Pro or Pro+ subscription to race with it in single-driver events. Without an active subscription, livery assignment to a personal lineup will fail.
Exception: In Team Endurance events, if the Team Owner holds a Pro or Pro+ subscription, all team members can use team liveries regardless of their own subscription tier.
2. Livery Not Yet Approved
After uploading a livery, it goes through an approval process before it can be assigned. If your livery is still pending approval, the assignment will fail. Check the status of your livery in the Liveries section of your Team hub. If it shows as Pending, wait for approval before assigning.
3. Wrong Team Selected
Make sure the livery and the lineup you are assigning it to both belong to the same team. Use the team dropdown in the top-right of the Custom Liveries window to confirm you are viewing the correct team's liveries.
4. Lineup Not Yet Created
You must have an active lineup for the car class you want to assign the livery to before assignment is possible. If no lineups exist for that car, create one first from the Team hub.
If None of the Above Apply
If your subscription is active, the livery is approved, and you have a valid lineup, but the error persists, this may be a temporary server issue. Try:
- Waiting a few minutes and trying again
- Restarting the game fully and retrying
If the problem continues after restarting, submit a support ticket including your team name, the livery name, and the lineup you are trying to assign it to.
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