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FAQs

General
How can I get support for Le Mans Ultimate?
How can I get support for rFactor 2?
Livery Assignment Error: 'Oh no! There was a problem assigning this livery'
Safety Rating and Driver Rating Explained
Connection Issues
Hardware Setup and New PC Migration
See all 14 articles

Account Management
How to Cancel or Change Your Subscription
How to Change Your Name
Can I upgrade my Subscription?
Why can't I manage my subscription or unsubscribe?
Why are there numbers after my name?
My subscription payment method failed, what happens next?
See all 14 articles

Hosted Servers
What are lobby codes for Hosted Servers?
What are hosted servers?
Do I need a subscription to create a hosted server on Le Mans Ultimate?
Why is the minimum purchase 500 credits for server hosting on Le Mans Ultimate?
Do I need a subscription to use private or hosted servers on Le Mans Ultimate or rFactor 2
What are the prices for hosting a Le Mans Ultimate server?
See all 17 articles

Online Championships
Why are Online Championships only available to subscribers?
Are all Online Championships open to all subscribers?
Who can access Online Championships?
How does the matchmaking work in Online Championships?
How many Online Championships can I join?
What Online Championships are available?
See all 10 articles