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FAQs

General
How can I get support for Le Mans Ultimate?
How can I get support for rFactor 2?
Do I need a RaceControl subscription to enjoy online gameplay on rFactor 2 or Le Mans Ultimate?
Do I need a RaceControl account to play rFactor 2 or Le Mans Ultimate offline?
Do I need a subscription to access DLC content?
How can I change currency and which currencies are supported?
See all 8 articles

Account Management
My subscription payment method failed, what happens next?
I have a RaceControl Pro Subscription and I don't have access to all the features or content I am entitled to, what should I do?
My account in-game says my email is unverified, what should I do?
How can I update my in-game name or email address?
I have been banned from RaceControl what can I do and can I get a refund for my subscription?
Is it possible to gift someone else a subscription?
See all 9 articles

Hosted Servers
What are lobby codes for Hosted Servers?
What are hosted servers?
Do I need a subscription to create a hosted server on Le Mans Ultimate?
Why is the minimum purchase 500 credits for server hosting on Le Mans Ultimate?
Do I need a subscription to use private or hosted servers on Le Mans Ultimate or rFactor 2
What are the prices for hosting a Le Mans Ultimate server?
See all 17 articles

Online Championships
Why are Online Championships only available to subscribers?
Are all Online Championships open to all subscribers?
Who can access Online Championships?
How does the matchmaking work in Online Championships?
How many Online Championships can I join?
What Online Championships are available?
See all 10 articles