Our payment provider, Chargebee, will automatically retry up to 12 times over the following 3 days to your existing payment options.
After that time, if it is unsuccessful in charging your payment method you will lose access to your subscription privileges.
You can update your payment method in your "Profile" > "Subscription" on www.racecontrol.gg at any time.
Articles in this section
- My subscription payment method failed, what happens next?
- I have a RaceControl Pro Subscription and I don't have access to all the features or content I am entitled to, what should I do?
- My account in-game says my email is unverified, what should I do?
- How can I update my in-game name or email address?
- I have been banned from RaceControl what can I do and can I get a refund for my subscription?
- Is it possible to gift someone else a subscription?
- Do I need to create or link a SimGrid account to use RaceControl.GG or Hosted Servers
- I haven’t received a One Time Password (OTP), what should I do?
- How do I delete my RaceControl account?