My subscription payment method failed, what happens next?
Our payment provider, Chargebee, will automatically retry up to 12 times...
I have a RaceControl Pro Subscription and I don't have access to all the features or content I am entitled to, what should I do?
Please submit a ticket with our support team and we will get back to you...
My account in-game says my email is unverified, what should I do?
Check your email account to find an email from us with a link to verify....
How can I update my in-game name or email address?
For now, you can only do this inside both rFactor 2 and Le Mans Ultimate...
I have been banned from RaceControl what can I do and can I get a refund for my subscription?
When signing up to a RaceControl account and participating online, you s...
Is it possible to gift someone else a subscription?
Unfortunately, that's not something we support at this time.
Do I need to create or link a SimGrid account to use RaceControl.GG or Hosted Servers
No, it's completely optional. It is only mandatory when you use thesimgr...
I haven’t received a One Time Password (OTP), what should I do?
Please check your Junk Email folders first as the majority of users find...
How do I delete my RaceControl account?
Please submit a Data Subject Access Request