How can we help? How can we help?

How can we help?

How can we help? How can we help?
FAQ FAQ FAQ Questions about RaceControl? Find the answers from our team here.
User Guides User Guides User Guides Looking how to make the most of your RaceControl account? Look no further.
Submit an Issue Submit an Issue Submit an Issue Experiencing an issue with your hosting or subscription? Let our team know.

FAQs

General

How can I get support for Le Mans Ultimate?
How can I get support for rFactor 2?
Livery Assignment Error: 'Oh no! There was a problem assigning this livery'
Safety Rating and Driver Rating Explained
Connection Issues
Hardware Setup and New PC Migration
See all 14 articles

Account Management

How to Cancel or Change Your Subscription
How to Change Your Name
Can I upgrade my Subscription?
Why can't I manage my subscription or unsubscribe?
Why are there numbers after my name?
My subscription payment method failed, what happens next?
See all 14 articles

Hosted Servers

What are lobby codes for Hosted Servers?
What are hosted servers?
Do I need a subscription to create a hosted server on Le Mans Ultimate?
Why is the minimum purchase 500 credits for server hosting on Le Mans Ultimate?
Do I need a subscription to use private or hosted servers on Le Mans Ultimate or rFactor 2
What are the prices for hosting a Le Mans Ultimate server?
See all 17 articles

Online Championships

Why are Online Championships only available to subscribers?
Are all Online Championships open to all subscribers?
Who can access Online Championships?
How does the matchmaking work in Online Championships?
How many Online Championships can I join?
What Online Championships are available?
See all 10 articles
Collapse

User Guides

Hardware Advice

Section created as a resource to store advice for support Hardware for Le Mans Ultimate

Control Pad - Reference Settings
Fanatec DD+ ClubSport Base + V3 ClubSport Pedals - Reference Settings
Hardware Reference Settings Hub
Logitech G Pro Wheel + Pedal - Reference Settings
Moza R12 + CRP Pedals - Reference Settings
Simagic Alpha Mini - Reference Settings
See all 9 articles

Hosted Servers

How to start a Hosted Server on Le Mans Ultimate
How to send server commands (Penalties/Disqualify/Next Session)

Account Management

How to Create, Upload and Manage custom liveries in Le Mans Ultimate
How to change your RaceControl subscription tier or billing cycle
Collapse